Legal
This Privacy Policy explains how Xenbird collects and processes personal information when you browse our website, submit project inquiries, use demonstration storefronts, or engage our ecommerce launch and custom development services.
Effective date: May 28, 2026
We collect contact and business details you provide directly, such as name, company, email address, phone number, ecommerce goals, budget signals, and implementation requirements.
We also collect technical and usage information, including IP address, browser/device details, pages viewed, session behavior, and referral sources, through analytics and site performance tools.
Xenbird uses personal and business information to respond to inquiries, qualify projects, deliver implementation proposals, support onboarding, and provide operational support for active clients.
We use website analytics and diagnostic data to improve site performance, prioritize product features, prevent abuse, and measure campaign effectiveness.
Depending on your jurisdiction, we process data based on consent, legitimate interests, performance of a contract, and compliance with legal obligations.
You may withdraw consent for optional communications at any time through unsubscribe links or by contacting us directly.
We may share data with vetted service providers that support hosting, analytics, communication, payment operations, and project delivery workflows. These providers are required to process data under confidentiality and security controls.
We do not sell personal information. We may disclose data when required by law, regulation, legal process, or to protect rights, safety, and platform integrity.
Xenbird uses cookies and similar technologies for session continuity, analytics, fraud prevention, and conversion tracking. You can manage cookie preferences through browser settings, though some site features may be affected.
We retain information for as long as required to provide services, maintain business records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary by data type and contractual context.
We apply administrative, technical, and organizational safeguards to protect data against unauthorized access, alteration, and loss. No system can guarantee absolute security, but Xenbird follows practical controls aligned with modern web operations.
If data is transferred across borders, Xenbird applies appropriate safeguards and contractual protections required by applicable data protection laws.
Subject to local law, you may request access, correction, deletion, portability, restriction, or objection related to your personal data. You may also request details about how we process your data.
To submit a rights request, contact us using the details below. We may need to verify identity before completing sensitive requests.
Xenbird services are intended for businesses and adults. We do not knowingly collect personal data from children under applicable age thresholds. If such data is identified, we will remove it.
We may update this policy from time to time to reflect service, legal, or operational changes. Updated versions are posted on this page with a revised effective date.
For privacy questions or data rights requests, contact:
Xenbird Legal and Privacy Team
Email: privacy@xenbird.com